Open source

Zammad

A shared support desk with agents, groups, escalation clocks and a customer portal, on your own hostname, with nobody counting seats.

zammad/zammad · ★ 5,840 · last commit 1d ago · AGPL-3.0 · needs 6144 MB RAM · runs on ARM (Pi-friendly)
Zammad running from the boot-verified compose file
Zammad, running from the compose file on this page — screenshot from our verified instance, not marketing material.

One tool, 1 subscription

The same server can serve several escape hatches — that's how a $5 VPS beats a $50 SaaS bill.

ZendeskYES
$19/mo · breaks even in 7.0 mo