shouldiselfhost?they tell you if you can — we tell you if you should
THE DECISION LAYER FOR SELF-HOSTING100 APPS UNDER COVERAGEPROTOCOL v1NO VENDOR HAS EVER PAID FOR A RATING
RECENT ACTIONS 1PASSWORDNOT REALLY·ACTIVECAMPAIGNKINDA·ACUITY SCHEDULINGYES·ADOBE ACROBATYES·ADOBE LIGHTROOMNOT REALLY·AIRTABLEYES·AMPLITUDEYES·ANYLISTNOT REALLY·ASANAKINDA
VS
HEAD-TO-HEAD
Chatwoot logo

Chatwoot vs Zammad

Zammad logo

Compared on data, not vibes. Metrics refresh nightly; verdict links carry the math.

CHATWOOTZAMMAD
GITHUB STARS35,7035,840
LAST COMMIT0d ago1d ago
LATEST RELEASEv4.16.2—
DOCKER PULLS——
LICENSEMITAGPL-3.0
MIN RAM4,096 MB6,144 MB
CONTAINERS47
ARM (PI-FRIENDLY)yesyes
01
BACKS
CHATWOOT BACKS THESE RATINGS

A website chat widget feeding a shared agent inbox you run yourself, with no per-seat meter and no per-resolution bill.

Intercom logoIntercomYESZendesk logoZendeskYES
ZAMMAD BACKS THESE RATINGS

A shared support desk with agents, groups, escalation clocks and a customer portal, on your own hostname, with nobody counting seats.

Zendesk logoZendeskYES

Neither page tells you which is “better” — they solve the same jobs differently. Pick by the constraint that binds you: RAM, ARM, license, or how alive the project looks.