Chatwoot vs 
Zammad
Compared on data, not vibes. Metrics refresh nightly; verdict links carry the math.
| Chatwoot | Zammad | |
|---|---|---|
| GitHub stars | 35,703 | 5,840 |
| Last commit | 0d ago | 1d ago |
| Latest release | v4.16.2 | — |
| Docker pulls | — | — |
| License | MIT | AGPL-3.0 |
| Min RAM | 4,096 MB | 6,144 MB |
| Containers | 4 | 7 |
| ARM (Pi-friendly) | yes | yes |
Chatwoot
A website chat widget feeding a shared agent inbox you run yourself, with no per-seat meter and no per-resolution bill.
Backs these verdicts
Zammad
A shared support desk with agents, groups, escalation clocks and a customer portal, on your own hostname, with nobody counting seats.
Backs these verdicts
Neither page tells you which is "better" — they solve the same jobs differently. Pick by the constraint that binds you: RAM, ARM, license, or how alive the project looks.